Frequently Asked Questions

Answers to all your questions about lickbd

From opening an account to claiming bonuses, deposits and withdrawals — find detailed answers to all common questions about using lickbd in one place.

Help Center

lickbd is a trusted online gaming platform for players in Bangladesh. Whether you are new or experienced — the questions and answers below will help you understand the platform easily and get the most out of it. If you do not find an answer to your question, contact our 24/7 live chat support — help in Bengali is always available.

Group 1

Account and Registration

To open an account at lickbd, you need an active mobile number, an email address, and you must be at least 21 years old. You will need to provide accurate information during registration. Your name and number must match for future payment verification, so enter the correct details from the start.

Identity verification may be required before your first withdrawal after registration. This process typically involves submitting a copy of your national ID card or passport. The support team will guide you through the entire process via live chat.

No, only one account per person is allowed at lickbd. Attempting to open multiple accounts will be considered a violation of the rules, and all related accounts may be closed. One account with accurate information is all you need.

If you forget your password, use the "Forgot Password?" option on the lickbd Login page. A verification code will be sent to your registered mobile number or email, which you can use to set a new password. If you have trouble, contact us via live chat.

Yes, you can temporarily or permanently close your account for any reason. To do so, submit a request via live chat or by email at [email protected]. As part of responsible gaming, we offer a self-exclusion facility.
Group 2

Deposits and Withdrawals

Funds deposited via bKash are generally added to your lickbd account instantly. If there is a delay for any reason, wait 5 to 10 minutes. If the funds still have not arrived, contact us via live chat with your transaction ID and we will verify it promptly.

The minimum deposit at lickbd is ৳300 (for all payment methods) and the minimum withdrawal is ৳800. This is the same across all methods — whether you use bKash, Nagad, Rocket, or Upay.

Yes, deposits and withdrawals at lickbd can also be made easily via Nagad, Rocket, and Upay. The minimum deposit is ৳300 and the minimum withdrawal is ৳800 across all methods. You can use whichever mobile banking service is most convenient for you.

After a withdrawal request is approved at lickbd, funds generally reach your mobile banking account within 30 minutes to 3 hours. There may be a slight delay during busy periods or during the verification process. Contact support if you experience any issues.

lickbd does not charge any deposit or withdrawal fees. However, your mobile banking service provider (bKash, Nagad, Rocket, or Upay) may apply their own charges. Please refer to the terms and conditions of the relevant service for details.

Cancellation is only possible before the request has started processing. Once processing has begun, it cannot be cancelled. If you want to cancel quickly, contact live chat immediately.
Group 3

Games and Rules

To bet on BPL (Bangladesh Premier League) matches, log in to your lickbd account and go to the Cricket section. Select a match, choose a market (match winner, run total, wickets, etc.), and enter your bet amount. Bets can be placed up until the match starts; live betting is also available on ongoing matches.

RTP (Return to Player) is a theoretical percentage that indicates the average amount a game returns to players out of the total bets placed over the long term. For example, a 96% RTP means that on average, ৳96 comes back for every ৳100 wagered over a long period. It is not a guarantee of results for any individual session.

Yes, lickbd is a fully mobile-friendly platform. It can be played easily through a browser on any Android or iOS smartphone. Slots, live casino, and cricket betting sections are all well adapted for smaller screens.

lickbd's live casino games are operated using technology from world-class game providers such as Evolution Gaming and Ezugi. These games are live-streamed through real dealers, and independent verification systems are used to ensure fair play.

Yes, live betting is available on lickbd during T20 World Cup matches. Market odds update after each over or wicket, making betting more exciting. Go directly to the Live Betting section to see active matches.
Group 4

Bonuses and Promotions

New players will receive a 120% bonus up to a maximum of ৳20,000 on their first deposit. For example, deposit ৳1,000 and you will receive a ৳1,200 bonus, giving a total balance of ৳2,200. The wagering requirement for the bonus is 20x — meaning you must wager the bonus amount 20 times before withdrawing.

A wagering requirement is a set multiplier that determines how many times you must bet the total bonus amount before withdrawing your winnings. For the lickbd welcome bonus, this is 20x. So if you receive a ৳1,200 bonus, you must place a total of ৳24,000 in bets before withdrawing (bonus × 20).

lickbd's VIP program has three tiers — Bronze, Silver, and Gold. You can move up automatically through regular play and deposits. Bronze members receive 0.5% cashback weekly, Silver members receive 1.0%, and Gold members receive up to 1.5% cashback.

In general, bonuses can be used in full on most slot games. The contribution from bonuses may differ for live casino table games or cricket betting. Check the terms and conditions of a specific promotion or ask via live chat which games are most effective for using bonuses.

Yes, lickbd offers special promotions for Eid, Pohela Boishakh, and other Bangladeshi festivals. These offers are available for a limited time, so check the promotions page regularly or ask via live chat about current offers.
Group 5

Security and Responsible Gaming

lickbd uses SSL encryption technology to keep your personal and financial information secure. Data stored on our servers is not shared with third parties, and payment information is processed in encrypted form.

lickbd is for people aged 21 and over only. You will need to confirm your age when registering an account. We take strict measures to prevent underage gaming.

Self-exclusion is a feature that allows you to block access to your account for a set period or permanently. To apply, email [email protected] or let us know via live chat. We will process your request with complete respect.

If you notice signs of addiction, take a break immediately and contact lickbd via live chat. Our support team will help you with self-exclusion or setting deposit limits. To learn more about responsible gaming, visit our Responsible Gaming page.

Yes, as part of responsible gaming, lickbd allows you to set daily, weekly, or monthly deposit limits. Contact us via live chat or email to set these limits. Playing within a budget is a healthy gaming habit.

lickbd's support team provides assistance in Bengali 24 hours a day, 7 days a week. There are two ways to get in touch: (1) Click the live chat button on the website — this gives the fastest response; (2) Email us at [email protected]. We are ready to help with all kinds of issues.

Still have questions?
Contact Support

Our Bengali-speaking support team is by your side 24/7. Get instant help via live chat or send a detailed question by email — we are always ready to assist.

Live Chat

Use live chat for instant help — in Bengali, 24/7

Email

[email protected] — email us for detailed questions