lickbd's Privacy Policy

lickbd is a trusted online gaming platform in Bangladesh. We take the privacy of our users seriously. This Privacy Policy ("Policy") explains what personal information lickbd collects, why it is collected, how it is used and stored, and what rights you have.

By using this platform, you are considered to have consented to this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

This policy applies to all services, game sections, promotional offers, and communication channels on lickbd.cam. It has been prepared in alignment with the prevailing data protection principles in Bangladesh.

lickbd may collect your information in various ways. Details are provided below:

2.1 Registration and Account Information

Information you provide when creating an account:

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 and above may register)
• Mobile number
• Email address
• Preferred payment method (bKash, Nagad, Rocket, or Upay)

2.2 Financial Information

Payment-related information required for deposits and withdrawals is collected. lickbd does not directly store any bank card numbers or passwords — all transactions are handled through trusted payment gateways.

• bKash / Nagad / Rocket / Upay number
• Transaction history and amounts
• Deposit and withdrawal dates and times

2.3 Technical and Usage Information

Information that may be collected automatically when you use the platform:

• IP address and device type
• Browser and operating system information
• Browsing activity on the site (pages viewed, time spent, etc.)
• Cookie and session data
• Referral source (how you arrived at our site)

2.4 Verification Documents

To ensure security and prevent fraud, identity verification documents may be requested in certain cases, such as National ID (NID) or passport information.

lickbd uses your information for the following purposes:

• Account Management: Completing registration, verifying login, and keeping your account secure.
• Payment Processing: Securely completing deposit and withdrawal transactions.
• Customer Support: Providing accurate and prompt service via live chat and email.
• Security and Fraud Prevention: Detecting suspicious activity and ensuring the security of the platform.
• Legal Obligations: Retaining information to comply with applicable laws and regulations.
• Service Improvement: Analyzing user experience to further improve the gaming platform.
• Promotional Communication: Notifying you about bonus offers and important updates (with your consent only).
• Responsible Gaming: Identifying excessive gaming and providing responsible gaming tools.

lickbd never sells or rents your personal information to third parties.

Cookies and similar technologies are used on the lickbd website. Cookies are small data files stored in your browser.

4.1 Essential Cookies

These cookies are essential for the core functionality of the site, such as maintaining login sessions and security verification. Without them, the platform will not function properly.

4.2 Functionality Cookies

Used to remember your preferences and settings, such as language preference and the last game section you visited.

4.3 Analytics Cookies

Used to understand site traffic and user behavior. Information collected through these cookies is used for statistical analysis and does not directly identify you.

You can disable cookies by changing your browser settings, though some features of the site may not work properly as a result.

lickbd may share your personal information with third parties in limited circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay.
• Technology Partners: Software and infrastructure service providers necessary for operating the platform, who work under strict confidentiality agreements.
• Game Providers: Game developers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, NetEnt, Microgaming, and Ezugi may receive necessary data related to play history.
• Legal Requirements: Information may be disclosed to comply with court orders, requests from investigative authorities, or applicable laws.
• Business Transfers: In the event of a company merger or sale, user information may be transferred to the new operator, though the protections of this policy will remain in place.

Outside of the above circumstances, lickbd does not share your information with any third party.

lickbd has adopted industry-standard technical and administrative measures to keep your personal information secure:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Secure Data Storage: Information stored on servers is encrypted and access is controlled.
• Password Hashing: Your password is never stored in plain text.
• Two-Step Verification: Additional verification is triggered on suspicious login attempts.
• Regular Security Audits: Audits are conducted regularly to identify security vulnerabilities in the platform.
• Limited Access: Only authorized staff may access your information for specific purposes.

However, transmitting information over the internet is not entirely risk-free. lickbd makes every effort to ensure security, but complete security cannot be guaranteed.

lickbd retains your information for as long as it is needed to provide services or as required by legal obligations.

• Account Information: While the account is active and for a defined period after it is closed.
• Financial Transaction Records: For the period required by legal requirements.
• Verification Documents: For the necessary period after verification is completed.
• Communication Records: Retained for a defined period to ensure the quality of customer support.

Once the defined period expires, information is securely deleted or anonymized so that it is no longer linked to you.

As a lickbd user, you hold the following rights regarding your information:

8.1 Right to Access Your Information

You may view and receive a copy of the personal information stored in your account at any time.

8.2 Right to Correct Your Information

If any of your information is incorrect or outdated, you may contact our support team to have it corrected.

8.3 Right to Delete Your Information

In certain circumstances, you may request that your account and personal information be deleted. However, some information may be retained for a defined period due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

To opt out of promotional emails and communications, please send us a request by email. Important account-related communications will always be sent.

8.5 Right to Data Portability

You may request your data in a structured, commonly used format.

To exercise any of the above rights, please contact our support team via live chat or email.

lickbd is strictly for users aged 21 and above. We do not knowingly collect any personal information from those under 21. If we become aware that a minor has provided information, that information will be deleted immediately and the associated account will be closed.

If you believe that a minor has registered on our platform, please notify us immediately.

The lickbd platform may have connections to payment gateways and game providers. These third parties have their own privacy policies, which lickbd does not control. We recommend that you read the privacy policy of any third-party service before using it.

lickbd is not responsible for the privacy practices of third-party websites or services.

lickbd reserves the right to change or update this privacy policy at any time. When significant changes are made:

• A clear notice will be displayed on the website.
• Registered users will be notified by email.
• The "Last Updated" date at the top of the policy will be changed.

Continuing to use the platform after changes are made will be considered as your agreement to the new policy. If you do not agree to the new policy, you may request that your account be closed.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team is always ready to assist you.