Responsible Gaming Policy

lickbd's commitment to responsible gaming

We believe entertainment should always be safe and within limits. Learn everything about responsible gaming tools, rules, and support at lickbd right here.

For ages 21+ only
Our Commitment

Why responsible gaming matters

Online gaming should be an entertaining experience — not a source of income or a solution to financial problems. At lickbd we firmly believe every player can enjoy gaming consciously and within their own means.

Responsible gaming is not just about protecting yourself — it is also a responsibility towards your family, friends, and society. Our platform provides a number of important tools to help you keep your gaming habits in check.

Under our responsible gaming policy, lickbd is for adults aged 21 and above only. If you feel gaming is causing problems in your daily life, please reach out to our 24/7 live chat support.

Key facts at a glance

  • For ages 21+ only
  • Option to set deposit limits
  • Self-exclusion option available
  • Time-out feature can be activated
  • 24/7 live chat support in Bengali
  • Full gaming history review
Protection Tools

Tools to control your gaming

lickbd provides you with a range of effective tools to keep your gaming experience in check.

Age Verification

lickbd strictly enforces the 21+ age limit. Identity verification at registration is mandatory. We make sure minors cannot use our platform in any way.

Deposit Limits

You can set daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately and prevents you from depositing more than the amount you have chosen.

Self-Exclusion

If you feel you need a break from gaming, you can exclude yourself for a set period. During this time your account will be completely inactive and no promotional messages will be sent to you.

Time-Out Feature

Use the time-out option for a short break — you can take a break of anywhere from 24 hours up to 6 weeks. Logging in will not be possible during this period.

Gaming History Review

You can view your full gaming and transaction history at any time. Regularly review how much time and money you are spending and make informed decisions.

24/7 Support Team

Our trained support team is available in Bengali around the clock, seven days a week. Feel free to reach out via live chat about any gaming-related concern.

Warning Signs

Recognise the signs of problem gambling

Gaming habits can slowly turn into a problem. If you notice any of the signs below in yourself, start using the responsible gaming tools or contact the support team.

  • Trying to play more to win back money you have lost
  • Feeling restless or angry when trying to stop gaming
  • Hiding your gaming habits from family or friends
  • Spending more money than the budget you set
  • Gaming is affecting your work, studies, or relationships
  • Gaming with borrowed money or taking on debt to play
  • Skipping sleep or meals to game for long periods
Safe Gaming Tips

Enjoy gaming responsibly

Following these simple rules will keep gaming enjoyable at all times and reduce the risk of harm.

Set a budget before you start gaming and stick to it strictly.
See gaming as entertainment — not as a way to earn money.
Take regular breaks and set a maximum amount of time for gaming.
Avoid gaming when you are stressed, sad, or feeling lonely.
Do not game under the influence of alcohol or substances — your judgment is impaired.
After a loss, take a break instead of placing bigger bets out of frustration.
Detailed Guide

How to use the protection tools

Learn more about the tools on our platform to keep yourself protected.

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How to set a deposit limit

Go to account settings and select the "Responsible Gaming" option. There you can set a daily, weekly, or monthly limit. Lowering a limit takes effect immediately, but a request to raise a limit is subject to a 7-day cooling-off period. The previous limit applies throughout that period.

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Self-exclusion process

To activate self-exclusion, contact our support team via live chat or send an email. You can choose an exclusion period of 3 months, 6 months, 1 year, or permanent. Once exclusion is active, access to your account will be completely blocked and no advertisements or promotional messages will be sent.

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Activate the time-out feature

Use the time-out feature for a short-term break. From account settings you can take a break of 24 hours, 72 hours, 1 week, or 6 weeks. No account activity will be possible during the time-out. The account reactivates automatically when the period ends.

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Gaming history and reports

In the "Transaction History" section of your account you can see a full list of gaming and payment activity. Monthly summary reports can be downloaded. Analyse this information to understand your gaming patterns and adjust your limits if needed.

Important Message

Responsible Gaming —
Our Commitment

lickbd believes that with the right awareness and control, gaming can be a safe and enjoyable experience. Our responsible gaming commitment is to stand by your side.

We never accept registrations from minors (under 21) and do not allow anyone to play without age verification.
Our platform never presents gaming as a financial solution or a guaranteed source of income.
Those who have applied for self-exclusion are never sent promotional messages — their account remains closed unless they withdraw the exclusion themselves.
Our customer service team is trained in responsible gaming and is able to help with any issue without judgement.
If your gaming habits are at risk of becoming a problem, we proactively encourage you to set limits.
Get Support

If you need help, contact us

If gaming is having a negative impact on your life or the life of someone close to you, do not wait — get help now.

Live Chat Support

Our Bengali-speaking support team is ready to listen via live chat 24 hours a day, 7 days a week. Feel free to talk to us about any gaming-related concern — we are always on your side.

Contact by Email

You can send any responsible gaming request by email. To apply for self-exclusion, a deposit limit change, or account closure, write to us at: [email protected]

Professional Support

If you need professional help dealing with gaming addiction, consult a mental health specialist or counsellor. Our team can point you in the right direction. There is no shame in it — asking for help takes courage.

Common Questions

Questions and answers about responsible gaming

Find answers here to the most frequently asked questions about responsible gaming.

The minimum age to play at lickbd is 21. Age is verified at the time of registration. Registration and gaming by minors is strictly prohibited. A government-issued ID may be required for age verification.

You can change your deposit limit from the "Responsible Gaming" section in your account settings. Lowering the limit takes effect immediately. However, increasing the limit is subject to a 7-day cooling-off period — during this time the previous lower limit remains in place.

Self-exclusion cannot be reversed before the set period ends. After the period ends, you must submit a written request to reactivate your account, and the account will become active only after a specified waiting period has passed. Permanent self-exclusion cannot be reversed.

A time-out is a short-term break (from 24 hours up to 6 weeks) that ends automatically when the period is over. Self-exclusion is a long-term measure (from 3 months to permanent) where you must actively reapply even after the period ends. Self-exclusion is the right choice if you have serious concerns about your gaming habits.

If you think a family member is struggling with a gaming problem, contact the lickbd support team. We will walk you through the steps available. There is also a process for third-party self-exclusion requests. We can also refer you to professional counselling services.

Yes, all responsible gaming support at lickbd is completely free. Deposit limit settings, time-out, self-exclusion, and live chat support are all available at no cost. Our goal is to protect you, not to make a profit.

Enjoy gaming safely

Play responsibly, stay within your limits, and do not let entertainment turn into a problem. Visit our pages to learn more.

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For ages 21 and above only. If you have a problem, contact us via Live Chat for support.